Customer reviews of FTC Leasing
FTC Leasing have been retailing specialist and prestige vehicles for over 40 years. We feel that our customer satisfaction and the overall buying 'experience' reported is second to none.
We pride ourselves on unrivalled preparation standards and exceptional 'Old Fashioned' customer service. Please don't just take our word for it, see what some of our customers have to say about us.....
Based on 158 customer reviews
Great service lovely car
By Dervis K on 11 August 2018 | Verified purchase
Friendly staff and very professional. Much appreciated
An approach main dealers would kill for.
By Harley C on 07 August 2018 | Verified purchase
A great experience. Buying a car is not always easy, or so I thought. This was a refreshing change. With the car proving to be every bit as good as claimed, it was time to get down to the paperwork. There was a short delay as part of the sales team were away that day. Other customers were to go out on a test-drive. Having checked that this would not be a problem, I was seated in a beautiful country garden to enjoy a cup of tea while I waited. Even the normally agonising process of ensuring all documentation was in place was quick, efficient without being rushed. I drove the 60 miles home feeling very content. OK, I had parted company with a loyal servant in my old Insignia, but I was now behind the wheel of a great car supplied by friendly, but professional people who set great value against their clients. Business is not about business, business is about people. FTC have got that balance just so right.
By Lee D on 07 August 2018 | Verified purchase
Buying and selling cars has never been as easy as it is with FTC. They have taken care of the number plate transfers, taxing, MOT’s etc and it has been a pleasure to deal with somebody with such integrity in an industry where it is generally lacking. Both of my cars from FTC have been perfect examples and I have now built the relationship and can buy and sell all my cars throughout FTC.
Very good service
By Aman G on 01 August 2018 | Verified purchase
Very good service, knew everything about the vehicle I was buying and also had time to give courtesy call after I had collected the car to see how I was getting on with it.
FTC is my first choice for a new car
By Dave S on 30 July 2018 | Verified purchase
always a excellent service and first class cars ,have dealt with this company for many years 5*
By Alex J on 27 July 2018 | Verified purchase
Always superb. The customer care is second to none. I would recommend them to anyone looking to purchase a quality vehicle.
A delightful experience!
By John C on 23 July 2018 | Verified purchase
Buying from FTC Leasing was a pleasure. Under no pressure to buy, I paid a fair price for my top spec car. FTC had all the time in the world to talk me through the many features that the car offered and invited me to call them anytime if I needed any further help. Highly recommended!
Prestige cars sold in a prestige manner
By Mark G on 23 July 2018 | Verified purchase
I originally viewed the MB Gls on the internet. The car looked in pristine condition despite it being 2.5 years old with 28k covered. I live 4.5 miles from Amersham so did not fancy a journey to view and then a second journey to buy. James advised by telephone only 1 journey would be needed and a 1k deposit would secure the car. The deposit would be returned if I arrived and did not want the car. I bought the car as it was in the exact same condition as described. I have little doubt that had I not wanted the car James would have returned my deposit. I had a minor issue with the car when I returned home and having advised James he dealt with it in a speedy and amicable fashion. I can't praise James and David enough. They are pleasant and honest people and I am not surprised they get a lot of repeat custom. James was very fair and sensible with the price of the car. Having dealt with James and David I am not surprised they have a 5 star rating over so many customers. Many thanks
BMW 640 Grancoupe
By James A on 13 July 2018 | Verified purchase
I highly recommend James and David. The transaction was easy straightforward, the level of service could be noted by many main dealers as an example of how to do it right. I will certainly be in contact with them next time I change.
Professional friendly service
By Rob J on 10 July 2018 | Verified purchase
From start to finish great professional service and friendly.
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|Friday||08:30 - 17:30|
By prior arrangement, appointments can be made outside of these hours. Please ring James Aitken directly on